Focused service area
Enquiry assistant pilots
A focused pilot for common questions using approved business information, with clear boundaries and human handover. Live channels, data handling and integrations are assessed before implementation.
The starting point
Repeated questions can be a useful place to explore an assistant, provided the answers come from information your business has approved.
A limited first scope
A small set of common questions, a defined knowledge source and a clear route to a person. A pilot explores suitability; it is not evidence of production reliability or customer results.
What we need
Approved answers, a responsible business reviewer, handover rules, a suitable channel and a review of data handling. WhatsApp may be an enquiry channel subject to account eligibility, supported access and platform costs.
What is outside the starting scope
Unlimited answers, autonomous decisions, compatibility with every account or system, and unreviewed live data access are not promised. Live AI and integrations require an agreed implementation and safeguards.
Your responsibilities
Maintain approved information, review pilot responses and exceptions, and make sure someone can handle enquiries that need judgement. The website guide is rule-based and does not use live AI.
Discuss the next step
Tell us about your task and current tools. We’ll review technical fit and availability before proposing a scope. An enquiry is not automatic project acceptance.
Discuss your needs ↗An editable WhatsApp enquiry. You choose whether to send.